How do I update my Privacy Policy?

An important part of compliance includes updating your Privacy Policy to cover SMS marketing. 

To begin updating your Privacy Policy in Shopify, select Settings and then choose Legal.

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Scroll to the Privacy Policy section. 

Add the following section to your existing Privacy Policy and be sure to edit all 3 of the [BRACKETED] sections at the end appropriately:

Information Collected through SMS Messaging Terms & Conditions

We will only use information you provide through our SMS messaging program to transmit your mobile messages and respond to you, if necessary.  This includes, but is not limited to, sharing information with subcontractors, vendors and providers who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.  We may disclose any information you submitted via the Site and its services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce our terms of service including investigations of potential violations thereof, (iii) detect, prevent, or otherwise address fraud or security issues, or (iv) protect against harm to the rights, property or safety of our company or subcontractors, users, yourself or the public.

California Civil Code Section 1798.83 permits users of the program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address:

[INSERT COMPANY NAME]

[INSERT COMPANY ADDRESS]

[INSERT COMPANY EMAIL ADDRESS]

Then select Save.

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Now your Privacy Policy has been updated!

Note: It's also important to update your Terms of Service!

 

Need support? We’re happy to help! Please contact us directly at support@tonemessaging.com