How do I cancel my account?

For stores outside of Shopify, please email us at support@tonemessaging.com for assistance on this.

To cancel or uninstall your Tone account, go to your Shopify dashboard and click on the Apps tab on the left-hand side of your screen.

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On the Apps page, locate Tone.

Select Delete on the right-hand side.

 

Once deleted, your subscription will be canceled and you will be uninstalled from Tone.

 

Need support? We’re happy to help! Please contact us directly at support@tonemessaging.com