You can view the stats for checkout recovery through your Tone dashboard.
Go to Checkout Recovery>Overview.
You can change the dates by clicking on the calendar icon.
Depending on the dates selected, you can check the following stats for that timeframe:
Opt-In Rate: the percentage of customers who opted in to receive texts.
Customers Reached: the number of customers reached.
Total Sales: total sales generated.
Reply Rate: the percentage of customers who replied to our initial message.
Orders: the number of orders placed.
Average Order: the average order amount in dollars.
Conversation Rate: the percentage of conversations that converted into sales.
Checkout Recovery Links Clicked: the number of Checkout Recovery links clicked by customers.
Return on Investment: percentage of return generated on the investment.
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